Balance Grille App

Balance Pan-Asian Grille

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About this app

The Balance Grille App is your go-to solution for enjoying your favorite meals with ease. Order ahead to skip the lines and take advantage of convenient curbside pick-up, making your dining experience quick and hassle-free. Every purchase made through the App earns you Loyalty Points, which can be redeemed for free drinks and food just for being a valued customer.

NO LINES & CONTACT-FREE SERVICE
Order directly through your mobile device and explore the full Balance menu. Easily connect your preferred payment method, including Apple Pay and Google Wallet, for a seamless ordering experience. Choose between convenient in-store pick-up or enjoy contact-free curbside pick-up right to your car.

LOYALTY REWARDS
Every order you place through the Balance App earns you Loyalty Points that you can redeem for free items such as Snacks, Teas, and Bowls.

NEWS & CUSTOMIZED OFFERS
Be one of the first to receive the latest news and updates about our restaurants, and enjoy special offers, such as complimentary Birthday Bowls and fun freebies just for being an active App user.

FIND YOUR FAVORITE STORE
Locate the restaurant closest to your current location, so you’ll always have the quickest route to your favorite food.

PROVIDE YOUR FEEDBACK
We’re here to give you a quality dining experience. Feel free to let us know how we’re doing by submitting feedback directly in the App. Your suggestions will be shared directly with our leadership team for consideration and improvement.



At Balance, we let the ingredients do the talking. Our number one goal is customer satisfaction and transparency, starting with preparing our food using whole ingredients. Every Balance meal is made with care and love. We don't over-season our proteins or starches and only briefly steam our vegetables, allowing you to savor their natural flavors and textures. Even our Signature Sauces are hand-crafted in our restaurants, every day. Welcome to Balance, where we create happiness through food!

Ratings and reviews

I would've put it at 5 stars if they didn't change the look of the app. The white was much better looking (in my opinion) and I would change this to a 5* review if we could switch between a black and white mode. Also loved the colorfulness of the original app. The app icon is what it is now, but the colorful one was more aesthetically pleasing to me. I will say, though, the app interface is incredibly simple to navigate, and I don't think I've ever had an issue ordering with the app.

I just wish some of the things that you can order at the kiosk you could order on the app so I didnt have to walk in and wait in line when I have a busy schedule for a blueberry crusher tea

Unable to change method of payment once selected. The poor interface has too many requirements to just place an order. Try to make it more simple instead of sign-in. It should take less then 3 mins to place an order on the mobile app. It took me over 15 mins just to get it set up.