
JK
I just want coffee. I dont want to download an app to place an order, navigate the menu and all its pop ups, try to place an order, subtly type in my payment credentials in a public place, because I am told at the register this is the only way, fail to type my payment, get the account locked, just to get a single cup of coffee. its so cumbersome. maybe its good to get people to come back, but as a new customer im out.
3 people found this review helpful

RevivePhoenix-
worst app ever for ordering a drink.App can't even accept information like Google play that's their and got you on pending payment for 10 Mins. I'll go elsewhere since they want my money and won't have me jumping through hoops just for a drink. NOW I DELETE THIS GARBAGE FROM MY PHONE.

Alec Mitchell
Probably the worse app I've ever used. 15 mintutes to setup, asked for email 3 times, phone number 2, sent a total of 4 different codes durimg setup, and then doesn't work at all after all the trouble: no menu comes up, location service (on) can't find me, and coupons are not recognized. Apparently if you're a U.S. citizen trying to buy Luckin in Kuala Lumpur they want you to just go to Starbucks instead. Ok, I will.
3 people found this review helpful