Cleo for Families

Cleo Labs, Inc

About this app

Cleo is a free family benefit offered to prospective and current parents or caregivers through their employer. Cleo offers the full spectrum of family support designed for every family, for every moment. From family planning and pregnancy through raising infants, toddlers, and teens and caring or navigating care for aging adult loved ones, Cleo makes caring for your loved ones easier through 1:1 personalized guidance, expert support, and resources. Not sure if your employer offers this benefit? Reach out to us at [e-mail].

With Cleo, you get:

One-on-one expert support. Upon signing up, you will be paired with a Cleo Guide, a trained and certified expert (a real human!), ready to answer your questions and support you through the ups and downs of parenting and caregiving. You can message your Guide at any time and schedule live sessions with them to discuss any caregiving topics or issues you may be facing.
Unlimited sessions with Cleo’s network of 60+ types of experts and clinicians. From doulas, lactation consultants, career coaches, and mental health clinicians to nutritionists, development experts, elder care specialists, and more, you can turn to Cleo for the moments you need specialized support — all at no cost to you.
Comprehensive content. Through our extensive library of articles, virtual classes, on-demand webinars, personalized tips, and more, Cleo members can quickly find the answers they’re looking for quickly as questions, obstacles, and new milestones arise.

Cleo Guides support families in more than 15 languages, allowing you to receive support and guidance in your native language. Cleo’s inclusive care model supports families from all backgrounds and all paths to and through parenthood. Upon enrollment, Cleo members can invite a partner or family support person to access all features of the Cleo app.


To learn more or get started today, visit hicleo.com/for-families.

Ratings and reviews

Webinar videos not working well (google pixel 6 - android 13 - july update). Not sure if it is Android or the Pixel but there are no controls on the video to go fullscreen or cast to another device, just the seek bar, volume and play/pause. So you have to watch them in a tiny window and it is almost impossible to read the slides presented. I installed the app on an iphone 11 (IOS 16.6) and it works fine, there are controls to go fullscreen and cast.

Update: the app speed has improvedassively since this review. Just now it took 10 seconds to load, and that was with a "time to update" message. Thanks! The cleo team who give replies are amazing. The app is frustratingly slow. It takes 20-40 seconds to login - then you see a "hey this is new" screen, so getting to a workable app can take well over a minute. That's pretty amazing that this hasn't been fixed as its been this way for 6+ months - see reviews from April 2021 mentioning this.

can't get past the part where you list who you care for when I click I'm done it goes to a white screen