
Perry Van De Wall
I only got my Fireflys (4) yesterday, and I'm hating them already. Horrible app! I can't get the light patterns the way I want them, can't get them to stay paired to the turn signal remote, can't sync my helmet, videos are absolutely useless. I don't care what these things cost, one more day and they're going into the lake behind my house. 😡
6 people found this review helpful
Lumen Labs (HK) Ltd.
July 13, 2023
Hey Perry, sorry to hear you are facing issues with the setup. We want to take a close look at this for you. Could you perhaps send the details of what you are experience to our customer support at support@lumoshelmet.co so we can connect?

Braxton Avery
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App doesn't work. It keeps freezing up and that's whether or not it's able to connect to my devices. I tried rebooting my phone, reinstalling the app, nothing works. I hope these issues get resolved soon. Update, 9/6/2023: the app is still extremely slow, when it's not freezing up. I'm starting to regret my purchase.
8 people found this review helpful

Larry Siegle
App provides mediocre functions at best. Livall helmet app provides things like speed, ride time, avg speed, etc. This app solely focused on helmet. Perhaps there are folks who prefer that, but I'm not one of them.