
Nayana
The app has a lot of potential but it is not quite there yet. Like many have said, the notification of your pumping session does not occur as it should, a lot of the articles in the app are unavailable to view and displays an error in Mandarin, and the Momcozy points to level up aren't functioning, it also doesn't connect automatically to the pumps. On the plus side, I do like being able to track my volume and seeing the battery life on the pump.
Hi dear customer, thank you for sharing your app using experience with us, that means a lot to us.
Please kindly share some videos or photos showing the issue with the notification and the article that could not be viewed to support@momcozy.com.
For safety considerations, our app could not connect to the pumps automatically. Hope you understand.

ana espinoza
It glitches alot. Sometimes it'll send me notification when my session has ended. It won't show my progress if I leave the app and come back. it'll turn off the bilateral controls and when reconnected reset my session it's very annoying especially since you can't move to where you were in the session.
3 people found this review helpful
Hi, dear customer. We sincerely apologize for the inconvenience.
Our app will send a notice to you when the pumping task ends to make sure the milk record will be saved.
Also, when you leave the app page or if you operate settings on the machine, for safety considerations, our app will end the bilateral controls, and we are sorry for that.

C. Jahzeel Herrera
The app ingeniero works fine. It's great to create customized programs, but it is terrible to track the end time after you finish pumping, the real "End Time" will be replaced with the time when you press the Complete button. with this configuration, you will lose your real records.
2 people found this review helpful
Hi, dear customer.
We are sorry that our app cannot automatically recognize the pumping ending time.
Whether the pumping is over, you need to confirm it on the app so that the record can be saved.
Sorry again for the inconvenience caused.
Thank you. Best regards from the Momcozy Support Team!