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wifi setup is critically broken. The only way it works is if you have a hot spot on your phone if you don't or don't want to pay to have one just to reconnect your lamps every other day, the lamps are trash. When I bought them they worked great now they are trash. Mine and my friends who I got them for can never connect. There also hasn't been an update on the app to fix it when the company clearly has had multiple reviews stating issues. if I could give 0 I would because I have emailed no fixes
Dig8tal Pty Ltd
March 18, 2026
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@luvlink.com? We'll get you up and running.

xilanthrophir13
The lamp was great until recently. I moved and was unable to reconnect to the lamp at all. I uninstalled the app, reinstalled the app. I factory reset the lamp. Still nothing, the app does not show Wi-Fi options. Now I have an expensive lamp that no longer works because I can't connect it to Wi-Fi. Already sent an email to support but I see there's already another review like this and I have no idea if their issue was resolved or not so my confidence on this being fixed is not high.

Tina Nocita
Really a flawed device. Can't tell you the number of times I'm being asked by family on this, Christmas Day, "did you get it". From unable to connect to we've found 0 devices, etc, etc. This was a great idea that has unfortunately in practice, been a failure. No need for anyone to have so much frustration connecting this thing, especially today. White flag waved, I give!
11 people found this review helpful
Dig8tal Pty Ltd
January 12, 2023
This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@luvlink.com so we can connect.