
Alicia D
Updated review; The app was doing better with the update and would even tell us what the person sent in case we missed the color on the lamp itself. However, now I don't even see the lamp light up or receive notifications unless I open the app itself to send my own color. Once I open the app I get notices that I've received a color but they could be colors that were sent hours earlier, or if they were recent, the lamp itself doesn't always light up. We have tested this, and updated firmware
4 people found this review helpful
Dig8tal Pty Ltd
December 12, 2023
Hi, can you please update to our latest release. Please contact us at support@luvlink.com if the issue persists. Thanks.

Tina Nocita
Really a flawed device. Can't tell you the number of times I'm being asked by family on this, Christmas Day, "did you get it". From unable to connect to we've found 0 devices, etc, etc. This was a great idea that has unfortunately in practice, been a failure. No need for anyone to have so much frustration connecting this thing, especially today. White flag waved, I give!
6 people found this review helpful
Dig8tal Pty Ltd
January 12, 2023
This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@luvlink.com so we can connect.

thealqemist
My long distance partner and I love this thing. it's so cute. it's a little bit of a learning curve and isn't as customizable as it could be though. for example, if you want to set the color of your lamp you get a color wheel, but if you are seeing up color codes you have to choose from a list. it also is very difficult to set up, but the staff is helpful when I had a problem. make sure to turn off your VPN (including adblock DNS) when setting it up since that was my issue
2 people found this review helpful
Dig8tal Pty Ltd
September 18, 2023
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.