
Surekha Pradeep
Good quality and pricing, but delivery is not managed well at all. They rely on the Porter app for delivery, where the communication stops without coordination. We need to constantly wait for the call after placing the callback request, which can take a day or two or sometimes even more. If this is not taken care of, there is no point! Quality & pricing alone can't help in customer retention!
7 people found this review helpful

veeramanikandan nathan
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I placed a vegetable order worth ₹700 through the Wholesale Mandi app. The product quality was okay overall, but one item — carrots worth around ₹49 — was missing from the order. I couldn't find any option in the app to raise a complaint, and there’s no way to contact customer care either. After checking the reviews on the Play Store, I noticed that many others have reported the same issue. refunded the amount same delivery day. but they need to improve their app and customer support.
3 people found this review helpful

Sai Mageshvar
❌👎🏽 I ordered vegetables from Wholesale Mandi, and the rebranding didn't bring any improvement. The delivery was delayed by over 5 hours, and there was absolutely no customer support or callback for assistance. To make matters worse, the items that finally arrived were of poor quality, and a few were missing altogether. This was a truly horrible experience, and I won't be using their service again.
10 people found this review helpful
TECH7 PHYLL PRIVATE LIMITED
March 3, 2025
We understand the frustration and apologize for the inconvenience caused. As discussed over the call, We have processed the refund for the missing items. The refund should be reflected in your account within 5-7 business days. We are taking steps to ensure that such issues do not arise in future orders.