LiveTrack

Magaya Corp.

About this app

LiveTrack is for customers of companies using Magaya Software for their logistics operations. It can be used as a full logistics portal, or just for quick tracking without login.

LiveTrack only works with Magaya version 11 or more recent! The app will detect and let you know should you try to connect to an older version. If that happens, you or your logistics partner should contact Magaya for help with updating the system.

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Is this app for me?

The answer is YES if the following applies to you:

1. Are you already using LiveTrack on the web? Great! Simply enter your logistics partner's 5-digit Company ID to connect. Your username and password are the same as in the web version. Hint: The partner's Company ID is displayed in your LiveTrack web portal by the company name.

OR

2. Are you a customer of Magaya looking to improve customer service? Eliminate emails and phone calls by giving your customers visibility whenever they need it with LiveTrack - the tracking app and logistics portal integrated into Magaya's software products. It will work with any Magaya system on version 11 or newer. Not sure if that means you? Contact Magaya and we’ll help you get started.

Ratings and reviews

This app probably opens once every 10 tries. That's can be frustrating to someone when they're trying to track their shipment. When you actually get to access the app, its great! You get to see all your information and your charges before hand . Something MUST be done about the time the app takes to launch. Its very annoying. Btw, Jetbox is my shipping provider so idk if my issues are as a result of that.

I can't even sign in. They keep telling me check my credentials but when I sign into the shipping company online, I'm able to log in with the same username and password. It's very frustrating.

This app seldom opens on the first go, it always say application error. I have to close and open multiple times before it opens properly. Only using it because my freight forwarder use it for tracking.