Call Tracker for bpm'online CRM - this is exactly what you need for effective work with Contacts/Leads. The main function is to add calls to bpm'online directly from your mobile phone. It is exactly what you need if you want to record calls, track their duration, add your comments, create rules for tracking and add voice notes.
HOW IT WORKS 1. Make or receive a call on your Android smartphone 2. App automatically saves call information into CRM (who called, date, call duration) 3. In the end of the call you can choose to save it into your CRM or not. 3.a. You can set up rules for certain contact - always save or never save into a CRM 4. Done. Your call is saved into your connected CRM. You can also add notes (or voice notes) to the saved call.
FEATURES - Easily tracks incoming and outgoing calls as Tasks in bpm'online; - Ability to attach calls to the following records in bpm'online: Contact or Lead; - Add Voice Notes; - Create rules to enable automatic call tracking for Contacts; - Add calls later from your Call Log; - Tracks calls offline - pending activities will sync automatically when the Internet connection is restored.