ProFed Digital Banking
2.7star
180 reviews
Everyone
info
10K+
Downloads
Everyone
Learn more
About this app
Welcome to ProFed Digital Banking! Need to check your balance on the go? We have an app for that! Do more with our ProFed Digital Banking app.
ProFed Digital Banking allows you to:
- Sign in with Fingerprint
- Use Quick Balance to view account balances without signing in
- Transfer funds between accounts
- View account balances and transactions
- Make loan payments
- Deposit checks
- View check copies
- Pay bills
- Access Statements
- Left/right-handed modes
- Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity
...and more!
For more information or to become a member of ProFed Credit Union, visit us at https://profedcu.org
ProFed Digital Banking allows you to:
- Sign in with Fingerprint
- Use Quick Balance to view account balances without signing in
- Transfer funds between accounts
- View account balances and transactions
- Make loan payments
- Deposit checks
- View check copies
- Pay bills
- Access Statements
- Left/right-handed modes
- Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity
...and more!
For more information or to become a member of ProFed Credit Union, visit us at https://profedcu.org
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.6
179 reviews
David Stauss
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November 2, 2021
The digital banking system was working fine and didn't need an "upgrade" to digital banking. This system "upgrade" has been a mess. It would have been nice to know that I had to download a new app and delete the perfectly good one instead of it getting an update. After opening the app, it said all users must register. I went through the process and it told me the account was already active and I need to log in. No option for auto picture capture for mobile deposit. No details on card purchases.
16 people found this review helpful
ProFed Federal CU
November 5, 2021
Hi David, we apologize for the trouble you are experiencing with our app. Good news, there is an option for auto capture on mobile deposit and the detailed transactions issue is now fixed. Someone will be reaching out to you shortly to assist with the mobile deposit feature.
Kelly Allcock
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December 16, 2021
I have to keep reinstalling the app to get accounts to load. I am unhappy that debit card transactions no longer show the last four of the card used for purchase. When you have multiple cards linked to an account having the last four of the card was very helpful. In my opinion the upgrades were not beneficial when useful information was removed in the process.
9 people found this review helpful
ProFed Federal CU
December 22, 2021
Hi Kelly, we sincerely apologize for the problems you are experiencing. We found a bug with our latest release that is now resolved, please do the following: after making sure the app is closed, search for the app in the Google Play Store and click update. Change is never easy, but we appreciate your patience as we continually enhance our new app.
Brad Bassett
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April 27, 2024
App only worked for 1 day after the latest update. I have cleared cache and uninstalled and reinstalled the app with no luck. All it does now is says failed to register device. If I click trouble signing in, it just gives an error. If I click support, it just gives an error. Literally nothing works. I am able to log in just fine if I go to the website, so it seems it's an app issue. I hope this gets corrected soon. I'd be happy to hear any additional trouble shooting steps. I'm at a loss.
2 people found this review helpful
ProFed Federal CU
April 29, 2024
Hi Brad, thank you for your feedback. Our developers are actively working on this issue. We will reach out when it is resolved. If you are on Wi-Fi, please try closing out of the app, switching to mobile data and try again. We apologize for the inconvenience. Please contact any location with questions regarding your account.
What’s new
General bug fixes and performance enhancements
Everyone
Learn moreApp support
phone
Phone number
+12603731633
About the developer
ProFed Federal Credit Union
contactus@profedcu.org
1710 Saint Joe River Dr
Fort Wayne, IN 46805-1446
United States
+1 260-373-1633