
Trevor McBride
The app was running good for years, until I tried to link my account with Cashapp, and now it refuses to operate at all. It keeps saying something went wrong, whenever I try to sign in, and when I try to go to support, or the Trouble Signing In page, I'm stuck in an endless loading loop. Is this a problem on my end, or is it something else?

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Your old app was perfect!! What an absolute dumpster fire this new version is. Haven't been able to financially manage my business in 4 days! Can't log on, when I try and contact customer support, I get placed on hold for 5min, then transfered to a damn voice mail! Done with Profed after seeing the lack of concern for its customers. Pulling my accounts soon as I get time to come in there.
19 people found this review helpful
ProFed Federal CU
November 4, 2021
Hi Casey, we sincerely apologize for the issues you are experiencing with our app and the inconvenience it caused. We’d be happy to look into this for you and make this right. Please reach out to our member services team at 260-373-1633 so we can better assist you.

Alexandra Murua-Cuney
I don't like the new way transaction history is set up. After you click 'see more,' you have to scroll the opposite way to read in most recent order, and then scroll back down to see more again. Also, I wish a pending bill payment would also be shown in 'pending transactions' section, rather than only being in 'pay my bill.'
ProFed Federal CU
November 12, 2024
We apologize for the trouble you’re experiencing with the app, Alexandra. A team member has reached out to you and a fix is in the works with an upcoming release that you should see in the app by January 2025. Please reach out to our member service team if you need anything further at 260-373-1633.