
MAHMOOD BELSELAH
The application does not allow to enter the quantity required once, you to keep pushing (+) to add which is not convenient and takes a long time.
Mai Dubai Water
June 3, 2025
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us your contact number at info@maidubaiwater.com.

Abdulrazaq
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why it says i have 0 bottles while i already paied 40 deposit , iam current costumer and i have to pay extra 40 aed deposit for bottles ? please solve this because i already have 2 empty bottles . iam not able to make order
Mai Dubai Water
May 15, 2025
Hi, its lightly that a new account was created manually by you or through UAE Pass while you were trying to login .We'll look into this issue for you. Please send us your registered mobile number at info@maidubaiwater.com so that we can follow up.

Heidi Mahmoud
It's not an app.. it's a waste of time.. what a failure application. I just can't imagine how such a big water company like Mai Dubai doesn't have a proper app for its customers!? The app was checking my location, and that's it. It didn't go anywhere after pinning my location on the map. I wasn't able to move forward and continue my registration.
8 people found this review helpful
Mai Dubai Water
January 17, 2024
Hi, we are sorry to hear that. Do share the screenshot of the error page at info@maidubaiwater.com to enable us to assist you further.