Mailfy MultiAtendimento & CRM

Ruddy Cavalcanti

About this app

The Mailfy Mobile app is the pocket extension of our omnichannel and CRM platform. Developed for sales and support teams that need agility, Mailfy allows you to track, respond to, and manage all your conversations directly from your smartphone.

With Mailfy, you centralize your company's service channels, organize contacts, move deals through your sales funnel, and collaborate with your team in real time.

Key Features: • Unified Inbox: Receive and respond to messages from WhatsApp, Instagram, and Webchat on a single screen. No more switching tabs and losing history. • CRM in Your Pocket: Manage your deals, move contacts through the pipeline stages, and never miss a sales opportunity. • Team Management: Transfer conversations to specific agents, track your team's contacts, and add internal notes. • Organization by Tags: Tag conversations to quickly identify priority, order status, or lead type. • Smart Replies: Use pre-configured quick messages and AI assistance to send professional texts in seconds. • Audio and File Transfer: Send photos, PDF documents, and audio directly from your cell phone to the client. • Push Notifications: Be alerted immediately when a new hot lead calls or when a conversation is assigned to you.

Mailfy is the ideal tool for clinics, agencies, brokers, retailers, and any business that wants to professionalize its customer service and increase sales.

Download the app, connect your account, and take your company's customer relationship management center wherever you go!

What’s new

mailfy id added