Jason S
This app is very poorly designed. It crashes frequently, fails to put calls through, and has no useful options or settings. There is no way to receive notifications if someone leaves a voicemail on an emergency line. In fact, the only notification this app gives is when you place a call. It actually interrupts the call to notify you that Mango is making a call. Sadly, after talking to support it seems Mango has no interest in making improvements to this app.
4 people found this review helpful
Mango Voice, LLC
December 27, 2023
Hi Jason - our development team is hard at work on a complete Android overhaul. We apologize for the subpar experience you're having. If you don't mind giving our support line a ring, we'd love to assist you.
Rumble McSkirmish
New app is worse than the old one. I NEVER get calls to my phone app anymore, only on the PC app. The texting feature lets me view texts, but the send button does absolutely nothing at all. Except on PC. Everything works properly on PC. But the point of having an app is for it to be useful, right? I also stopped getting notifications entirely. The old app (orange icon) actually worked! How can you have gotten worse over time? What bug fixes are you working on? No improvement AT ALL in months.
1 person found this review helpful
Mango Voice, LLC
December 27, 2023
Hi Rumble McSkirmish,
We're sorry your experience on the Android app hasn't been the greatest. Our development team is aware of the shortcomings and is actively working on a core rewrite of the application.
That said, our support staff is always around to assist you with any concerns you may have - we're here for you.
Andrew Henderson
Notifications fail to be sent most of the time. As a startup dental office who isn't physically in the office for half of the time, I rely on the phone app to make sure I'm getting my calls and texts. Missing communications with patients and potential patients has lead to a lot of frustration and wasted money. I am likely going to be switching to a different service.
2 people found this review helpful
Mango Voice, LLC
October 17, 2023
Greetings, Mr. Henderson!
We're so sorry you had a poor experience while using the Android Application - I've spoken to our support team - they mention they reached out to you and helped you with this issue - as always, if you need additional support, please don't hesitate to reach out to us at 435-GO-MANGO!
- Mango Dev Team