Masar is a cloud-powered, all-in-one automotive workshop management system designed to simplify the entire customer journey—from vehicle check-in to inspection, approval, work order execution, and payment. Masar is built for modern workshops aiming to improve efficiency, boost revenue, and enhance customer experience through a fully digital workflow.
Key Features
Customer Reception & Vehicle Check-in
Quick mobile verification for registering customers
Scan VIN or license plate to auto-fill vehicle details
View complete service and inspection history
Generate digital service tickets and send SMS notifications
Digital Vehicle Inspection
50+ point inspection checklist
Capture photos and videos of issues
Categorize findings by importance: Critical – Recommended – Optional
Auto-generate proposals including parts and labor costs
Smart Proposal & Approval
Send proposals via SMS, email, or private link
Customers approve repairs electronically with signature and OTP
Automatic recalculation of total cost
Visual documentation builds customer trust
Work Order Management
Convert approved services into structured work orders
Assign technicians and service bays automatically
Real-time tracking of each task
Add photos and notes during execution
Invoicing & Payment Processing
Auto-generate invoices with detailed breakdown
Accept online payments: MADA, Apple Pay, Google Pay
Support in-person payments at the workshop
Workshop Management Dashboard
Live overview of workshop operations
Monitor tasks, work orders, and employee utilization
Revenue reports and analytics