
Imene Rafii
SCAM! i have been with this cleaning service for many years, with very good cleaners, but recently the customer service stopped replying to my questions and requests, and I had booked till February and now they canceled almost all of my bookings and will not answer me, and now when i chat they say enter valid credentials, when i add the number that just worked a few hours ago, they now say invalid credentials. i think a scam is happening. they will not refund my money or answer me

Yasir Mehmood
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They do not care about customer anymore. Visits were cancelled,,, amount pending in account for more than 2 months no refund happend. It seems to me a fraud company or what. Give my money back you can't take it like this. I warn you to be careful dealing with them and think twice. 03/01/2024, No solution provided yet, I also tried to book but error showing no cleaner available also amount not returned yet.
7 people found this review helpful
Matic Services
August 21, 2024
Dear customer, Thank you for your feedback. We apologize for any inconvenience you may have experienced. Contact us through social media, or by email at Care@matic.ae

rashad ahmad
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i paid them and nobody showed up, they refuse to reschedule or refund, دفعت ومااحد منهم جاني، رفضو ارجاع الفلوس او اعادة جدولة الزيارة