MATIC - Home Cleaning Service

3.19K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

"MATIC services offers you the cleaning care your home deserves, covering over 15 cities in UAE, KSA, Bahrain, Qatar, and Lebanon. With MATIC app, you can book a cleaning service online and get matched with trained and trusted house maids in your area.

MATIC services is now available in Dubai, Riyadh, Jeddah, Medinah, Jubail, Al Hasa, Dhahran, Khobar, Dammam, Qatif, Hail, Manama, Doha, and Beirut!

Our service features:

- Intensive in-house training: all cleaners have a minimum of 2 years experience in their designated specialties and are certified through an intensive training process.

- Same day availability: find availability within the same day and book a cleaning service on the go or schedule a weekly cleaning if you need it!

- Our customer support is available through the in-app chat 7 days a week to ensure 100% satisfaction.

- Favorite Cleaner: After your first visit, you may select the same cleaner for your upcoming visits!

Let MATIC help you find someone to clean it up so you can get back to the things you enjoy most!"
Updated on
Nov 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
3.19K reviews
Lilac N
January 21, 2023
Very bad, they took my money even though i asked for cancellation a day earlier. They refuse to give it back. They even cancel a request for cleaners on the same day. They claim to give back your money however u paid for it, they didnt they just put SOME of the amount in the app wallet even though their rules clearly state they give it back via method of payment. The cleaners dont clean well. They never show up on a specific time its either an hour earlier or hour after. Waste of time.
9 people found this review helpful
Did you find this helpful?
Heba Alafghani
December 31, 2022
There is no way to call the company, no telephone numbers for the customer service. The service provider came 30 minutes earlier, and because I didn't answer my phone, they cancelled the visit. I have filled out a ticket, but no one contacted me.. this is my last time to book services from this company
8 people found this review helpful
Did you find this helpful?
Fatima Vanker
November 10, 2022
Wouldn't recommend this app at all. Definitely better home cleaning applications available. Customer service is terrible. After booking a package and moving I am unable to book my new home as the area isn't covered. Cannot use my credit and matic refuses to refund.
16 people found this review helpful
Did you find this helpful?

What's new

Bug fixes and enhancements