MyCar Mobile

2.8
116 reviews
10K+
Downloads
Content rating
Everyone
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About this app

With MyCar Mobile, it's easier than ever to manage your vehicle protection contracts and claims. When you purchase a vehicle protection product with your new car or truck from one of the participating program dealerships, you can use MyCar Mobile to manage various features related to your vehicle and the protection products you purchased from your dealer. Contact your dealer to see if they are a participating partner, some of your vehicle’s protection programs may already be compatible with MyCar.

MyCar Mobile Benefits:
- View the status of all of your vehicle protection contracts.
- Add future contracts to your account.
- Start a new claim.
- View the status of all of your claims.
- Receive instant notification when your claim has been updated.
- Converse with your claim representative through the in-app chat program.
- Add additional comments and photos to any open claim if necessary.
- Contact your selling dealership.
- Contact Roadside Assistance. (Available if Roadside coverage was included in your contract)
- Contact our customer support.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

2.8
114 reviews
Chris Shingler
July 27, 2023
Ive never gotten this app to work in 2 years of trying...Apparently someone already made an account with both of my email addresses that I've have had for decades. Resetting password is an invalid request. Tried an older LG Stylo 3 when my Note10 plus wouldn't work. NOPE! This is how an insurance company saves money. Make a fake app that nobody can use! GREAT! And the only way to access anything is through the fake app! WOW! If this isn't a SCAM I don't know what is!
4 people found this review helpful
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Maximus Auto Group
August 11, 2023
Hi Chris, I can assure you we're not fake or have a scam app. We truly do believe in helping customers make claim experience easier. Unfortunately there were some updates forced upon us that we couldn't respond to quick enough that hit during an app revamp period. I hope you give our new app another try. If you have further problems, we'll assist.
Amber Pratt
February 7, 2023
Doesn't deserve a 1 star. Crashed my phone immediately upon install. Couldn't even create an account. UI is just froze and "UI not responding do you want to close or wait" message pop up; however it's so messed up that I couldn't even click the close app link. My phone restarted instead. Tried again. Same results. Uninstalled.
4 people found this review helpful
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Maximus Auto Group
August 11, 2023
Our technical team has solved this problem. Please update your app to the latest version. If you have other problems, please contact us at appfeedback@mycarmobile.com.
Alex Flom
January 3, 2023
Horrible experience. I'm trying to reset my password, but the app just displays an "invalid request" error message when I use the reset password button. No additional options or additional dialogue. Pretty garbage experience for how much I paid for additional coverages for my vehicle.
23 people found this review helpful
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