
Robert Navarrette
Horrible service and customer service. For paying for x2 contracts and just asking to fulfill what paid for you think would be simple but no. Windshield repair and replacement has always been an issue and a jumping through hoops process including pawning off on other companies to fulfill service and when those companies don't call or don't answer there phone what do you do? Well apparently just get rejected for any new claims. What a scam and 3K down the drain.

John Stinchcomb
The app doesn't function properly. It has a customer support button that doesn't work. Tried it multiple times on different phones. Tried to add my contract number multiple times, but it doesn't work. Dealership said people complain that they have issues with the app. It looks like I don't need it anyway. My dealer is supposed to handle it. thought this app would speed up the process, apparently not!
1 person found this review helpful

Chris Shingler
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Ive never gotten this app to work in 2 years of trying...Apparently someone already made an account with both of my email addresses that I've have had for decades. Resetting password is an invalid request. Tried an older LG Stylo 3 when my Note10 plus wouldn't work. NOPE! This is how an insurance company saves money. Make a fake app that nobody can use! GREAT! And the only way to access anything is through the fake app! WOW! If this isn't a SCAM I don't know what is!
10 people found this review helpful
Maximus Auto Group
August 11, 2023
Hi Chris, I can assure you we're not fake or have a scam app. We truly do believe in helping customers make claim experience easier. Unfortunately there were some updates forced upon us that we couldn't respond to quick enough that hit during an app revamp period. I hope you give our new app another try. If you have further problems, we'll assist.