MAXSELL SOFTWARE

S.R.SCALES

About this app

MAXSELL SOFTWARE helps customers, engineers, administrators and service coordinators manage service and calibration requests from one mobile app.
Customers can raise service requests, submit calibration requests, add machine details, upload photos, videos and audio, and track request status. Machine details can be fetched using serial number where available, making request creation faster and cleaner.
Engineers can view assigned calls, update service status, add work remarks, upload media proof, and request spare parts linked to complaint numbers.
Admin and service coordinator users can view service details, assign engineers, track machine-wise status, process spare requests, view service timelines, and receive important notifications.
Key features:
- Customer service request creation
- Quick calibration request flow
- Serial number based machine detail fetch
- Multiple machine support
- Photo, video and audio upload
- Engineer assignment and work updates
- Spare request and spare issue tracking
- Quote approval support
- Service timeline and history
- Notifications for important service events
This app is intended for MAXSELL SOFTWARE customers and authorised service staff.`

What’s new

Improved customer and engineer panels.
Calibration Panel also
Fixed bugs and improved app stability.
Improved service request media capture and upload handling.
Enhanced customer service request flow.
General performance and reliability improvements.