RCM

MBSi Corp.

About this app

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.

Equip your field agents with real-time repossession assignment information with RCM. Having case data at your fingertips helps agents mitigate risk by avoiding wrongful repossessions and quickly updating the status of the unit to On Hook. After marking On Hook, agents can go through the asset recovery process when it's safe and convenient.

RCM mapping allows drivers to easily scan custom icons to efficiently run addresses, provide one-tap updates, set pick-up locations and recover more units. Quickly create and store filters to drill your map down into what is important to your agency. Each asset recovery form captures condition information and photos that automatically creates a Condition Report that is submitted to the client.

With RCM, you can:
• Customize map icons (Pro)
• On-Hook collateral in one quick push of a button
• Streamlined Asset Recovery process for quick condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark “Favorite” cases for quick access
• Filter cases to efficiently run addresses
• One-tap quick updates
• Auto generated geo-updates
• Work your To Do list to capture quick condition reports of recovered units

For help with RCM, our team is available 24/7. You can submit a request using Contact Us or through out website https://mbsicorp.com/contact/

Ratings and reviews

Absolutely terrible! The original app was working just fine. In the new app, we can't find orders if they are LPR. Half the accounts we mark and do pictures on still show in the to-do list. Please fix this! Some of these problems could cause serious issues, i.e. wrongful repos, non-compliant in reporting, etc. This could cost companies clients and money!

Terrible. I don't need another map to look at to recover vehicles. This makes 4 maps to look for orders on. We logged in and now the old rcm app doesn't work. The new one does have any orders. So now we can't pick up any rcm accounts. This app is another waste of time and lost revenue.

I hate that I have to use this app almost everyday and it rarely ever works . It will just stay on the log in screen just loading forever. Then just end up causing a bunch of other issues in the long run..

What’s new

This release includes new feature implementation, bug fixes, production issue resolutions, UI improvements, personal property module enhancements, and internal code refactoring. These changes are intended to improve system stability, resolve reported defects, enhance user experience, and support release v3.0.51.