
Courtney Maurer
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Update: 6 months later it is still terrible. It is now April 2021 and I cannot make cc payments. It just gives a vague error message. Original post: I was hoping with this app update that we would be able to access our credit card details and transactions. My credit card isn't even showing up under my accounts (which it did before this app update). The only way I can see my credit card is when I login on using a desktop/laptop. I agree with everyone else, the older app is much better.
11 people found this review helpful
Metro Credit Union - MA
April 7, 2021
Hi Courtney, thank you for bringing this to our attention. We are sorry for the inconvenience. We are working to resolve these issues as fast as possible to continue to provide you with the best experience possible. In the meantime, a representative from our Member Services Team will reach out to you shortly to assist!

aten rok
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The latest version as of Jan 10 '24: The option to paste a password is still broken, even though I complained about that for a year now. Still the only way to reliably get into your account is to either type your password (which means a weak password) or to use the biometrics login, which means anyone can drug you or steal all your money while you're asleep. Called them and emailed them - the technical support is useless. They do not understand the issue and tell me "just use the biometrics 🤷"
1 person found this review helpful
Metro Credit Union - MA
February 6, 2024
Hi, thank you for your feedback and for being a member of Metro Credit Union. The ability to paste passwords is not currently a function that is available today. We are always looking to improve our member’s digital experience and will pass your feedback along to our developers! If you have questions, please give us a call at Call 877. MY.METRO.

Brian Clardy
I'm all for security in my banking apps, but sending a text every single time I login is just excruciating. It's only made worse by the fact that I'm trying to pay a loan and nothing more. I can't set it up to draw from my own bank (despite some odd 'add account' feature that executes microtransactions and goes through a setup process of some kind, but really does nothing whatsoever). Just a useless app.
2 people found this review helpful
Metro Credit Union - MA
April 3, 2025
Hello Brian, thank you for sharing your mobile app experience with us. As the feedback from our members is vital to us, we want to meet their expectations. Please contact us at 877.MY.METRO, so we can get a better understanding of this and work towards a solution. We’re here to help!