Med Concierge

Insurance 'n You

About this app

Tap the mic and ask anything about your plan — copays, doctors, drug costs, what's covered, when to refill. Med Concierge is the voice-first Medicare app for members tired of squinting at benefit charts and waiting on
hold. Get an answer in plain English in seconds.

Free to use. No ads. Built for Medicare Advantage, Part D, and Medicare Supplement members.

VOICE-FIRST, TAP-FRIENDLY

Tap the mic once and speak naturally. "What's my specialist copay?" "Find me a cardiologist." "Schedule a visit with Dr. Patel next Tuesday." The app understands real-world questions and does the
work. Prefer buttons? Use those instead — every voice command has a tap path too.

WHAT YOU CAN DO

See your real out-of-pocket for everyday visits AND big-ticket surgeries - copays, deductibles, every benefit explained in plain English, before you book.

Schedule a doctor visit. Pick a provider, pick a time, send a request. We handle the back-and-forth with the office.

Speak directly with your licensed agent through secure in-app voice calls - no robocalls, no spoofed Medicare scams, no outside numbers.

Manage your medications. Add the drugs you take, set reminders, log when you've taken each dose, see refill alerts, and get drug-interaction warnings.

Book a ride to the doctor. Most Medicare Advantage plans cover non-emergency medical transportation. We arrange it through your plan's benefit.

Find in-network doctors and pharmacies. Search by name or specialty. Tap to call. Get directions. Save favorites.

Look up drug costs before you fill. Type or speak a drug name and see your tier, your 30-day copay, and your 90-day mail-order copay before you walk into the pharmacy.

Decode lab results. Snap a photo of your lab report or After-Visit Summary. We translate the numbers into a plain-English summary you can understand without calling the doctor's office.

Add a caregiver. Share view-only access with a family member or trusted friend so they can help you keep up with appointments and refills.

Prep for your appointment. Make a list of questions and concerns before you go, so you don't forget the important stuff once you're in the chair.

Available in eight languages: English, Spanish, Tagalog, Korean, Vietnamese, Mandarin, French, and German.

PRIVACY AND SECURITY

Med Concierge is HIPAA-compliant. Health information is encrypted at rest and in transit. We never sell your data. Voice conversations are scrubbed of personal identifiers before any AI processing. We have Business
Associate Agreements with every vendor that touches your information.

Delete your data anytime: open Settings → Delete my data, or call [phone]. Details at medconcierge.com/delete-account. Full Privacy Policy: medconcierge.com/privacy.

WHO WE ARE

Med Concierge is operated by 1 World Insurance LLC (DBA Med Concierge), a licensed insurance agency, NPN 20116201. Our licensed agents help members across the United States navigate their Medicare benefits.

Questions? Call [phone], 8 a.m.–8 p.m. local time, 7 days a week. Email [e-mail].

REQUIRED DISCLOSURES

Med Concierge is not affiliated with or endorsed by the United States government or the federal Medicare program. Medicare has not reviewed or endorsed this information.

We do not offer every plan available in your area. Any information we provide is limited to the plans we represent. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) for
information on all options.