Gateway First Benefits

Gateway First Bank

About this app

Introducing the Gateway First Bank Employee Health Benefits app!

We understand that navigating the intricacies of health benefits and healthcare can be daunting, but with the Gateway benefits app, we're here to make it seamless! Whether you have questions about your benefits, coverage details, or need assistance scheduling an appointment, we've got you covered. Connect with our friendly care guide directly through the app – we've got the answers you need!

The Gateway benefits app offers a comprehensive suite of features to streamline your healthcare experience, all within one convenient platform:

1. Personalized Care Guide Chat: Seeking cost-effective care options or clarifications about your health benefits? Whether it's coverage inquiries or a recent healthcare bill, our team is here to assist and guide you toward more affordable medical care.

2. Real-time Benefits Information: Wondering about your deductible or out-of-pocket expenses this year? We provide up-to-date insights into your healthcare spending, so you're always in the know.

3. Incentives Hub: Does your employer offer enticing financial incentives for wellness and other health perks? Discover and make the most of these incentives directly within the app!

4. Digital Insurance Card: Bid farewell to the days of misplaced or outdated insurance cards. Your most current card is automatically available in the app, ensuring you always have it on hand.

5. Inclusive Access: Spouses and adult dependents can also create accounts* to benefit from the Medefy app's array of offerings.

...and much more!

Creating your account is a breeze, taking just 60 seconds. Download the Gateway benefits app today to experience how effortless, speedy, and cost-effective navigating your health benefits can be!

*Account creation and app usage are subject to confirmed health plan benefits eligibility.

Ratings and reviews

I used this app for the first time today, I needed to find a PCP and a place to get an ultrasound sound done. I typed in my request and instantly Kaleb popped up and answered all my questions and ended up saving me money on the ultrasound by finding a lower cost facility!! I'm so glad my company has this great benefit available for us to use.

The Gateway Benefits App was a pleasant surprise as I have used similar apps with subpar results. This app has a chat option where a representative will help you find doctors, and you can get answers to many health benefit questions. The Benefits App helped me locate a new Primary Care Provider (PCP) for myself and the family, a specialist, and even a new dentist for all of us. I highly recommend the Gateway Benefits App to help with your overall health and wellness.

I continue to be kicked out and can't get back into the app for hours same thing for my husband very very frustrating

What's new

Miscellaneous bug fixes and usability improvements