Medela Family Pump Control

4.0
76 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Medela Family Pump Control app enables you to connect your Medela breast pump to your smartphone. Once connected, the app allows you to control your pump remotely. Note, the Medela Family Pump Control app is not required to use your Medela pump. You can control your Medela pump directly.
The Medela Family Pump Control app displays information on the active pumping session and saves the session history in the app. The app allows you to manually manage session history information and to export it for personal use only.

The Instructions for Use are embedded in the app.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
75 reviews
Alexandra Eisenhart
March 2, 2026
Device won't pair to the app, connects at first but when asked to press "+" or "-" it doesn't do anything and fails pairing. tried to reach out to chat within the hours given on the website but it said there are no agents available. So the App is broken and there's no way to get help. Please do not use this brand and go with one that has a workable product. The app is required for certain features of the pump.
Did you find this helpful?
Medela AG
March 4, 2026
Hi Alexandra, sorry to hear you are having trouble with our app. Could you please send the phone model, OS version to intappsupport@medela.com for troubleshooting? Have you tried using a different smartphone to see if the problem is in the phone or in the pump?
Kristen Basaraba
March 1, 2026
The app interface itself is really intuitive but every session at least one of the pumps fails to connect to Bluetooth and then I get push notifications every couple minutes while pumping saying that the pump is failing to connect. The session info will randomly sync later during a subsequent pumping session but it's mostly useful during the session itself so I can control both pumps from my phone and see the estimated output. I wish the connection was more reliable.
Did you find this helpful?
Medela AG
March 4, 2026
Hi Kristen, sorry to hear you are having trouble with our app. Could you please send the phone model, OS version to intappsupport@medela.com for troubleshooting? Do you notice any suspicious pattern when that happens everytime or does it happen randomly? Is it always the same pump?
Susana Tse
September 29, 2025
The user guide claims that on the "rare occurrence" that session date data is not saved you can manually input it. But an exceptionally LARGE amount of times the device disconnects and reconnects. A NUMEROUS amount of data with no dates obstruct the view of actual data I want to see. The pump arbitrarily picks the strongest pump settings last tolerated which is painful for me instead of allowing me to ramp it up. Both phone and pump battery were always above 50%.
Did you find this helpful?
Medela AG
September 29, 2025
Hi Susana, sorry to hear you are having trouble with our app. To avoid pumping sessions being stored with no dates please make sure to pump with enough battery. If the battery is depleted during a pumping session it might cause the pump to lose the time information.

What’s new

We’ve fixed bugs and made usability improvements to keep Medela Family Pump Control working as hard as you are.
If you love our app please consider leaving an app review to help other families find the support they need!
Content rating
Everyone
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App support

About the developer
Medela AG
intappsupport@medela.com
Lättichstrasse 4b 6340 Baar Switzerland
+41 41 562 51 51

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