MyMedicalGuardian

Medical Guardian LLC

About this app

Designed for use with all Medical Guardian brand medical alert systems, MyGuardian is a modern tool designed to connect caregivers with older adults. It allows you to keep older adults safe with care management features including but not limited to task reminders, activity alerts, location monitoring, and secure medical history/emergency contact storage. MyGuardian is also your client services portal, making it easy to pay bills and connect with Customer Care 24/7. For Customers and Caregivers:Manage Billing A timely, transparent billing dashboard Manage Care All the tools you need to give and receive care remotely, including activity planning & communication, group chats & more.System Status & Reports Monitor devices tied to your Medical Guardian account Download MyGuardian to effortlessly check-in with loved ones ageing in place today!

Ratings and reviews

Almost useful but not quite. I mostly need the app for location monitoring, but so far I find this pretty useless. I'm sure MG will find the location if the button is pressed, but it does not show real time updates on location. I find the location accuracy is lacking. It says it uses wifi for location, meaning it must have to use hot spots it finds, and in rural areas those must be far and few between. I'm confident the service will work in an emergency, just disappointed with the caregiver app

This app is not working at all!! You stored the billing though! Of course that carried thru. We cannot trust this device if we can't monitor 89 yr old with medical issues. I guess it's time to cancel and look for a better and actually reliable safety net! fix this damn app! You are putting people at risk and should be liable should something happen to them.

Just got this a few days ago and downloaded the app to keep track of loved one's location. This app does NOT work with mobile data. You MUST HAVE WI-FI. When I called about the issue the customer help person said it wasn't working because I was talking to him on the phone and that would disrupt mobile data. I know that is completely false. Deduce tests ok but the volume level is pretty low with the mini, if your loved one has hearing issues you should look for something else.

What’s new

- Performance Improvements – Faster and more reliable app performance.