MyMedicalGuardian

2.5
120 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Designed for use with all Medical Guardian brand medical alert systems, MyGuardian is a modern tool designed to connect caregivers with older adults. It allows you to keep older adults safe with care management features including but not limited to task reminders, activity alerts, location monitoring, and secure medical history/emergency contact storage. MyGuardian is also your client services portal, making it easy to pay bills and connect with Customer Care 24/7. For Customers and Caregivers:Manage Billing A timely, transparent billing dashboard Manage Care All the tools you need to give and receive care remotely, including activity planning & communication, group chats & more.System Status & Reports Monitor devices tied to your Medical Guardian account Download MyGuardian to effortlessly check-in with loved ones ageing in place today!
Updated on
May 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

2.4
116 reviews
Kevin Fitzgerald
June 6, 2025
Edit: changing to 1 star. The app is useless. Location monitoring does not work. I hope MG will find the location if the button is pressed, but it does not show real time updates for location. When it does show a location it is never correct. The Lively app is much better at location monitoring. Other features in the app don't work either (the history bar charts for example). Might have made a mistake switching from Lively to Medical Guardian.
3 people found this review helpful
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Koby
June 4, 2025
I setup a device for my mother in law, and it has been difficult ever since. The billing should come to me and the device is with her. But they have it the other way around in their system, called their customer sevice multiple times and the people were helpful but ultimately whatever system they use has issues and overwrites the corrected information back to the incorrect version. Very very frustrating. I would not recommend and will likely cancel this service if I cannot get this resolved.
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Robert Walker
May 24, 2025
The status is always a day behind. In the evenings, I can see tomorrow's date for what's going on now. Please a a dark mode or match device mode option. UPDATE; After the developer's last update to the app, the bar graph completely disappeared not allowing us to see past data. EDIT a recent update made it impossible to view the last 7 days of charging history.
45 people found this review helpful
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App support

Phone number
+18006689200
About the developer
Medical Guardian LLC
techops@medicalguardian.com
1818 Market St Ste 1200 Philadelphia, PA 19103 United States
+1 215-834-7142

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