SmartBis QMS

MedTech Services Sdn. Bhd.

About this app

SmartBis QMS is a queue management system for your office visitor traffic control, with capability for online queue slot booking. Customers tap a service, get a numbered ticket, and watch the screen for their turn. Your staff call numbers from the SmartBis app.

TAKE A NUMBER
• Big, clear service buttons on a "Take a Number" screen
• Create your own ticket types, each with its own name, colour, icon and number prefix (for example A0001)
• Show or hide ticket types, and drag to put them in order
• The customer sees their number, how many people are ahead and the estimated wait
• Your company logo and name appear at the top of the screen

AUTOMATIC RECEIPT PRINTING
• Each ticket prints as soon as a customer taps a service
• Prints your company name and logo, the queue number, the time, how many are waiting and the number being served
• Add a second company name and your own message to the ticket
• Preview exactly how the ticket will look before you print
• Works with tablets that have a built-in thermal printer; other devices use the default printer

QUEUE DISPLAY FOR YOUR TV
• Send the display to a TV on the HDMI or USB port
• Every number your staff call appears in its own row with its counter, and the newest call is at the top
• A chime and a voice announce each call in English, Bahasa Melayu and Mandarin, in the order you choose
• Scrolling messages along the top, and videos that play on a loop
• Messages and videos stay on your device and are never uploaded

YOUR LANGUAGE
English, Bahasa Melayu, 中文, தமிழ், 한국어, 日本語, ไทย, Tiếng Việt and हिन्दी. Change the language in Settings and the app switches straight away.

PROTECTED SETTINGS
Lock Settings with a 6-digit access code so only your staff can change ticket types, printing and the display.

What’s new

What's New in Version 1.0.12:

• Each device now registers with your SmartBis account as a connected QMS device, named with its branch and a short code so you can tell them apart.
•A device removed by the company stops working until you press Resync in Settings.