MedXCom

Giffen Solutions

About this app

Take control of your medical communications today with MedXCom!

This secure app is for existing physicians and medical office users of the MedXCom service. To learn more about MedXCom please visit our website.

Features included:

• View patient’s medical history before taking the call
• Secure HIPAA-compliant instant messaging with any patient or healthcare provider in your practice and MedXCom network
• Access history and profiles of recent patients and hear voicemail messages left
• Return patient calls via the MedXCom app with caller id privacy protection
• All calls arranged through MedXCom are recorded and transcribed

Using this app to manage your patient communications allows your practice to bill for reimbursable calls and telephone consults. All calls and data communication are secure and HIPAA compliant. Calls made via the MedXCom app are recorded and archived to mitigate your medical malpractice liability risk and for easy retrieval of call recordings.

What’s new

Adds notification management for tasks
Adds patient chart section to patient contact info in various locations within the application