Comfort by Mitsubishi Electric

Mitsubishi Electric US

About this app

Comfort is the new kumo! The Comfort app by Mitsubishi Electric allows you to remotely monitor and control the mini-split systems in your home any time from anywhere. Whether you’re out for the day, a few days, or even longer, the Comfort app gives you control at your fingertips. Change temperature, fan speed, and vane direction; set schedules, get alerts and much more.

Ratings and reviews

Update:Things seem to have improved since my last review. I had just configured the old kumo app for my schedule when it upgraded and lost that info. After setting it up again, I'm noticing the devices show they are offline quite a bit. I find myself using the remotes more than ever. The app is not reliable unfortunately. The message queues suck. I'll set a device a certain way and 30 seconds later it goes back to what it was. Awful

I think I mirror may folks experience. My biggest frustration is that my heat will switch off for no apparent reason. One type of problem is that a new setting is not really applied. The other problem is that the unit will turn on as expected, only to switch off at some random point. So, the wonderful experience is sitting there and noticeing that you are suddenly freezing, and that the heat has been off for god only knows how long. I was a programmer, and this is just not rocket science.

Broken/ can't get support. Many problems, but most recently the network connection broke. Finally got ALL units in pairing mode (can't connect one at a time), and won't log onto the network. Tells me credentials are wrong, but they are correct. I called support, selected callback option, 45 minutes later got called. The guy put me back in the queue. I waited 10 minutes and selected the call back option again. it's about five hours later now and still no help. Shame on Mitsubishi!

What’s new

What's new?
- Fan speeds fixed for 3-speed units
- Kumo station display outdoor temperature
- Batch commands - toast added when one or more zones are offline
- Provisioning QR code scanner - new error when wireless interface is scanned
- Location address manual entry
- Zone status labels added to group view
- Device list added to zone details

Fixes
- Fixed unable to save location address with second line
- Tablet landscape view enabled
- onPress issue on forms fixed
- Tutorial fixes