4.1
820 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Version 2.14: This release includes bug fixes and app enhancements.

kumo cloud® enables you to monitor and manage Mitsubishi Electric mini-split systems installed in your home or building at any time and from anywhere. kumo cloud gives you the ability to effortlessly control your home’s comfort. Whether you’re out for the day or the month, whether you want to cool down, or warm-up, kumo cloud gives you the control. Set schedules, view alarms, and much more all in your app.

The kumo cloud app can integrate with Amazon Alexa or Google Home smart home devices for smart home voice control and automation. The kumo cloud app can also expand your heating and cooling system capabilities with IFTTT Applet integration.

With kumo cloud you can:
• Monitor and change temperature, mode, fan speed, and vane direction of an indoor unit, entire group of units, or the whole home
• Receive alert notifications for equipment errors, extreme temperatures, and unclean filters
• Program a schedule for any individual zone or the whole home
• For MXZ systems, kumo cloud can use a patented algorithm to automatically change a system from cooling mode to heating mode and back based on comfort needs.
• The ability for the contractor to add their contact information allowing them to be contacted quickly and easily with any concerns

kumo cloud also supports:
• kumo touch™ (MHK2) for a wireless local remote controller in each zone
• kumo station™ (PAC-WHS01HC-E) for control of third-party supplemental heaters (boiler, furnace, hydronic heating, etc.), dehumidification, humidification, and ventilation.
• The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1) can remotely measure and control temperature and humidity which can further increase comfort within the zone

The kumo cloud app requires one of the following Mitsubishi Electric wireless interfaces, installed by a qualified contractor into your Mitsubishi Electric indoor units.
• PAC-USWHS002-WF-2 (Wireless Interface 2) *Current model for sale*
• PAC-USWHS002-WF-1 (Wireless Interface 1)
• PAC-WHS01WF-E (Wi-Fi Interface)

For more information on how kumo cloud can manage heating and cooling in your home, visit https://www.kumocloud.com
Updated on
Apr 18, 2022

Data safety

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No information available
4.1
820 reviews
Peter Finn
June 9, 2022
I like my Mitsubishi split unit, but this app feels like the absolute bare minimum they could get away with. The "scheduling" feature is easy to set up the first time, but then when the seasons change and you want to change it there's no easy way to clear it out. So have fun deleting 14 events manually. You'll just end up turning the feature off because it's a hassle to change it.
5 people found this review helpful
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Mitsubishi Electric US
June 13, 2022
Peter Finn, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! We have some great new things soon to come and we're working on more!
Robert Winstrom
June 29, 2022
Absolute garbage. I'm tech savvy. Good luck setting up. Doesn't work with Android 12 or 9. Barely got it to work after many tries with an iphone. Needed multiple routers cause it only likes certain 2.4 GHz devices. Had to reconfigure 3 different networks for 3 different kumo devices in 3 different houses. Good luck with Bluetooth. Your device can literally touch the kumo reciever and maybe it pairs with iphones. Never with Android. Support zero help. Clueless. 2 days to get 2 out of 3 working.
3 people found this review helpful
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Mitsubishi Electric US
July 12, 2022
Thanks for your feedback Robert, kumo cloud will only connect to a 2.4GHz network as explained in the install manual, app and submittal that your installer would be using, our support teams are available M-F, 8am-7pm est. and you can always reach out to your installer for assistance. Our teams are working hard to improve your experience.
Jay Odell
June 10, 2022
This ap is a masterclass in terrible: slow, buggy, clunky non intuitive UI. If I'd known how bad it was I would have not selected Mitsubishi products for my new HVAC zone, even though their specs and performance is first rate (except for the mhk wireless thermostat which has a similarly confusing interface). One star is too much for this one,
5 people found this review helpful
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Mitsubishi Electric US
June 13, 2022
Jay, thank you for your feedback. Our planning and development teams are continuously working hard on updates and improvements from feedback from our users. We have some more great things coming soon, if there is anything specific you'd like to see, you can share it with our support team @ customercare@hvac.mea.com.

What's new

Updated Bluetooth permissions. Allows Android 12 devices to setup PAC-USWHS002-WF-2 units manufactured June, 2022 and later.