
Don’t Eat me
I just got a new phone number, and the app won't let me change my info through settings without sending an SMS text to my DEACTIVATED number. Worthless. I really thought this app was decent for online banking, too. Guess I have to close my account with you idiots as well, since you can't seem to get your online banking app to actually work, and you charge a fee for anyone who understandably doesn't want to bother with this app.

Paul Mcalpine
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This app has never worked for me. I have been trying to do remote deposit for over a year. I've talked to the tech people and it still doesn't work. Other functions of the mobile app seem to be okay, just no remote deposit. Udate: Tech. support fixed something and now I can deposit checks too. Unfortunately, all of my "bill-pay" addresses have been deleted.
2 people found this review helpful
Mercantile Bank of Michigan
February 7, 2024
Glad to hear you’re able to use the app for check deposits. If you would like assistance with getting your bill pay addresses saved you can reach out to us at 1800-453-8700. We are happy to help.

Heather Miller
I would give this app 5 stars except it requires frequent password changes. It is extremely frustrating and annoying. And reusing previous passwords isn't allowed. Tonight I got locked out of my account because I could not rememer my current password, and every time I tried to reset it, I got looped back to the login screen. Eventually, it locked me out. My next step is to call customer service, which, of course, is closed for the night. None of my other apps require password changes.
17 people found this review helpful