![](https://play-lh.googleusercontent.com/a/ACg8ocKoCoMgBxPqXlbMc1wxRroT703tnZFwg731QoMRReUEv_fdkA=s32-mo)
Leslie Tyndall
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Not sure what happened, but when the mother's day event ended, the game deleted most of my progress. I had completed all the puzzles except the masters ones, but now it is making me start back at the tutorial, and do almost every puzzle again. The photo with daily bonuses are gone, and I cannot access settings either. Also some of the masters pictures have also been erased, after saving for the coins for a long time to buy the tickets, and now I have to buy them again. Achievements are gone too.
19 people found this review helpful
Hi there, we are sorry to hear this but can you contact our support in game for further help?
![](https://play-lh.googleusercontent.com/a/ACg8ocIIp3tPY54Okp9faQd9jUHWcNn2l1JmrFHetW6shjEkeZOQYQ=s32-mo)
Lucas Martin
The game itself is great and there is a lot to do, the progression is good and I never felt like I was locked and had to wait for anything. However there are too many ads, like after every game and sometimes 2-3 in between games. This is far too many and it's super annoying. I dont mind one here or there, or watching ads for bonuses when I want, or even spending like $5 for no ads, but it costs $50/year for no ads. It's a little much
32 people found this review helpful
We're sorry for the inconvenience! As you know our game is free to download so we need ads to financially support our development and maintenance. You can make it by paying for VIP Subscription, which includes Weekly VIP, Monthly VIP and Annually VIP. Their prices are different, you can select as you like.
![](https://play-lh.googleusercontent.com/a/ACg8ocLWFITvGzMItVpNF2sOadxVnj5DYgnFwzROLe7xR8ETyFplIQ=s32-mo)
Lisa
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Edited to add a star-most of the glitches have been fixed and I am now paying for a monthly VIP subscription. //I wish I could give this app 5 stars. I think it is the most user friendly of any similar apps I have used. I truly enjoy the puzzles (especially the color ones). BUT... it is so difficult to get enough tokens to even be able to do a puzzle or two each day, without spending money. There is an option to watch video ads to earn tokens and coins, but the ads rarely play, so I'm stuck.
43 people found this review helpful
Hi Lisa, thanks for your feedback! For gaining more free tokens, you can take the Daily Login Reward, finish the Quest List, or you can follow us on Facebook Page to get more rewards. We are sending gifts there every two days often. Let us know what else you'd like to see in this game!