Dan Snyder
The app started off great when it launched. Coupons were available for multiple brands of products. Over time these were eliminated and coupons now exist only for Selection and Irresistibles products. As of a couple updates ago, the app no longer launched. Instead it gets caught in some sort of boot loop in which you are the splash screen, it tries to start, then goes back to the splash screen. Rinse and repeat until you force close it. The app is unusable in this condition.
271 people found this review helpful
Chad Atkinson
Remove turning your phone to see the barcode. It makes literally no sense as a feature since the barcode can be tapped in the corner at all times. This just makes it impossible to use your phone while reaching for items and pushing a cart. Absolutely abysmal UI decision.
Kim Bates
I loaded my coupons before entering the store. Staff scanned my coupons but they did not show on receipt. Tried to rescan but that didn't work because the app says they were already scanned. It was an awful experience, as customers lined up behind us. I left the items as the coupons were the only reason I was trying the products. Uninstalled the app.
75 people found this review helpful
Metro Inc.
16 February 2024
Hello Kim, we're sorry to hear that you're experiencing difficulties. Is it possible to send your contact information and further details to consommateurs@metro.ca? That way we can make sure we follow up appropriately. Thank you and have a nice day. The Food Basics social media team.