FILDEX is an operational solution designed to improve the execution of technical work in the field. Its main value lies in integrating key processes such as tasks, reports, inventory, evidence, and operational control within a single platform, helping crews work with greater clarity, continuity, and control. It is a tool designed to strengthen productivity, supervision, and service quality in Metronet's daily operations.
Features
Management of assigned tasks and orders.
Access to customer and service data.
Recording of technical reports from the field.
Capture of observations, evidence, and operational tracking.
Inventory control and equipment removal.
Management of serial numbers and validation of materials/equipment.
Confirmation of crew availability and rest periods.
Real-time updates of work statuses.
Benefits
Improves traceability of each visit or intervention.
Facilitates coordination between the field and the office.
Streamlines the creation of reports and evidence.
Provides greater control over inventory, equipment, and processes. It helps maintain a more organized, efficient, and professional operation.