
Ruth Mwende
I wish I read these reviews before I wasted my money,I paid to check status and who shared the data and my money sank without response. Additionally, their customer care didn't respond after I called almost 10 times. They didn't even reply to my email after collecting my fees.
8 people found this review helpful
Metropol Credit Reference Bureau
January 6, 2026
Hi Ruth. Apologies for the challenge you encountered. Kindly send a WhatsApp message to 0705723666 or DM us on X and FB with your details and we will assist you asap. ^PM

KAHUYA PHYROLYNE
This is the WORST app. I wish I had read the reviews before spending my hard earned 200/-. They send report via SMS, the link doesn't even work, if you request another, they want you to pay again!! Why tf should I pay again for the same report!!!!
13 people found this review helpful
Metropol Credit Reference Bureau
November 25, 2025
Hi. We apologize for the inconvenience. Please share your ID number so that we can check the error from our end. ^PM

Penninah Mbuthia
This application is so frustrating. They are just here to steal from desperate people. You pay ksh350 for a credit report then they send you the status plus very shallow information via sms then they ask you to dial *433# to get a detailed report which you have to pay for again. This is pure conmanship😣
5 people found this review helpful
Metropol Credit Reference Bureau
December 23, 2025
Hi Penninah. Sorry to hear your disappointment. Our system is automated, and the error you have mentioned is unlikely. You seem to be referring to a CRB status which is Ksh. 150. Please share your ID number so that we can look into your issue. You can also call us on 0709834000 ^PM