Crystobol

Metropol Credit Reference Bureau

About this app

Crystobol enables customers to conveniently access Metropol CRB services from wherever they are. The Services available include:
• Metro Score
• Listing Status
• Who Has Listed Me
• Credit Report
• Certificate of Clearance

Ratings and reviews

Very boring app. After paying 100/ to login, when you want to check your status listing you have to pay again and also when checking who listed you, you have to pay again so I wonder why we should pay login fee first of all if you can't access the services. The TransUnion app is far much better than this. You only pay once and gain everything in your mailbox. I zero rate this app totally. They are just taking away even the little that we are left with.

Worst app ever. Topped up 2200 to get my clearance certificate only to be deducted 500 because I was told I had made other requests before I topped up. I had just clicked on the options that were available and didn't make any request but they deducted that when I paid in money meant for my clearance certificate. Ended up paying 2700 coz I had to top up another 500. 👎. If you're requesting for a certificate, don't click on any other option coz they'll charge you even for clicking it.

It's a nice app for access to your credit report in Kenya. There are just a few set backs. The services are expensive for many citizens of Kenya. I think they need to be a bit realistic. The payment system is not that good. I have payed for services only to be asked to pay again. Customer care needs some upgrade too.

What's new

• Get a Loan balance report.
• Borrow money from list of lenders.
• Covid-19 loan restructure.
• General app improvement.