1.18K reviews
Content rating
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About this app

Crystobol enables customers to conveniently access Metropol CRB services from wherever they are. The Services available include:
• Metro Score
• Listing Status
• Who Has Listed Me
• Credit Report
• Certificate of Clearance
Updated on
May 29, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.16K reviews
Tina Obila
January 29, 2024
You were quick to send mpesa prompt for 100, registration fee, then now everytime I refresh after paying you are sending the prompt that" system authentication failed, try again later" and in the same breathe you have the audacity to send a text saying weve noticed you have tried to.pay(please insert again) without even looking into the first issue, I wish there was 1/100000 of a rating to give you
9 people found this review helpful
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Metropol Credit Reference Bureau
January 29, 2024
Hi Tina, we are sorry that you encountered some challenges. Kindly call us on +254709834000 so that we can assist you to complete the transaction.
Rodah Chepkorir
February 9, 2024
What's wrong with this app??? It's more of a scam 😞. Don't waste your time and money just look for something else, you will pay for the same service 5 times even without seeing anything useful... scammers save your money folks. Am soo disappointed i thought i would get some help but that's not the thing
2 people found this review helpful
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Metropol Credit Reference Bureau
February 9, 2024
Hello Rodah, can you please provide details so that we know the reason for the low rating. This will help our team to improve our app and serve you better. Looking forward for your response. You can also reach out to +254709834000.
Jeff Chuchu
July 11, 2021
Very boring app. After paying 100/ to login, when you want to check your status listing you have to pay again and also when checking who listed you, you have to pay again so I wonder why we should pay login fee first of all if you can't access the services. The TransUnion app is far much better than this. You only pay once and gain everything in your mailbox. I zero rate this app totally. They are just taking away even the little that we are left with.
214 people found this review helpful
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Metropol Credit Reference Bureau
August 30, 2023
We regret the inconvenience you had to face. For better assistance please share your information with +254709834000. We will be happy to assist you.

What's new

• Get a credit report.
• Get A Clearance Certificate.
• General app improvement.