
Saikat Banerjee
Was trying out some new "Mitra" feature and it didn't look helpful. But while clicking on back, it took me to the login page and now I can't login as it gives error that an active session is there. Can't go back to active session, can't login from web either. Seems many have fallen into this pitfall. And no support exists. What a disastrous app.
18 people found this review helpful

Vinothkumar K
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Overall: Average experience. Pros: 1) We can view all our funds in single place. 2) Many useful services like SIP, Update Bank, Update Nominee etc. Cons: 1) Sometimes I get wrong transaction status (shows 'in progress' even days after the transaction is success) 2) No customer care contact no. We need to mail them & wait days for days. If anything goes wrong, we can't expect any support. This is a big headache. 2) No transparent timelines specified for their services or addressing complaints.
25 people found this review helpful

Mukesh Kumar
Extremely bad user experience in the name of security. Firstly it doesn't allow login from both laptop and mobile at the same time. secondly when I finally logged in from mobile I got an error "too many accounts login from this device" but in reality I am logging in first time. These guys should first go through the app experience of Fintech and learn how to design a decent user experience and incorporate those learnings instead of building a third class app
59 people found this review helpful