preacherman D
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Initially, the app worked without any problems, but in the last six months, I have had to uninstall and reload the app multiple times. The app will lock up and nothing will help. A window pops up, usually when I log off, that says, "ERROR...The data network is busy or unavailable. Please try again or come back later." Well, once you get this window, there's no "come back later". I have to uninstall and reload it again. This app needs to be fixed!
2 people found this review helpful
TRISTAR BANK
November 3, 2022
We apologize for the issues you are having with our app. Please contact us at 615.446.7100 so we can help resolve this problem.
Alan M
I don't like that you can't use a password that has been one of your previous 10. And when you inevitably forget it you get locked out, and the only way to reset it is by either calling the bank, or entering all your info that you may or may not have on hand, and then you must come up with a whole new password that isn't one of the last 10.
TRISTAR BANK
February 26, 2024
Thank you for your feedback. We will review your suggestions to improve your experience. We appreciate you!