First Trust Bank

First Trust Bank of Illinois

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About this app

Start banking wherever you are with First Trust Bank! Available to all First Trust Bank mobile banking end users. First Trust Bank allows you to check balances, make transfers, pay bills, make deposits, and find locations.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Make payments to existing payees, cancel scheduled bills and review previously paid bills from your mobile device. (You must be enrolled into Bill Pay to use Mobile Bill Pay).

Make Deposits
- Deposit checks while on the go.

Locations
- Find nearby Branches and ATMs using the device’s built-in GPS. Additionally, you can search by zip code or address.

Passcode
- Allows user to enter a numeric passcode (instead of user name, password, challenge).

Touch ID
- Allows user to set up access to mobile banking using fingerprint after authenticating with full credentials.
All features may not be available in the tablet application.

Ratings and reviews

Awful compared to the old app. Information is missing, constantly getting disconnect errors, setup options such as fingerprint login are missing or very hard to find. What used to be a 15 second task now takes way took long and causes me to choose the app or if frustration over its lack of functionality. This is a huge step backwards. Shame, Shame, Shame. *Rings Bell*

This is absolutely the worst online banking app I have ever used. It doesn't work much of the time. It doesn't accept credentials even when entered correctly. It doesn't remember fingerprints. When the app thinks you've entered incorrect credentials 3 or 4 times it locks your account. The only way to get it unlocked is to call the bank during regular hours. Basically it is unusable. Considering most consumer banking is done online this is inexcusable.

Since I've had it, this app constantly messes up. They have no online website anymore you have to do everything through the mobile app. The app constantly gives me an error message, kicks out my password information and doesn't let me sign in. Which entails me having to try and look up the login information but most times I have to call the bank so they can reset it. Horrible.

What's new

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.