
Lori Harmon
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The app is good and is fairly user friendly. Zelle payments set up is confusing at best. I hate that it deletes my login information regularly - even with the save user ID info is checked off and I have fingerprint login turned on. Also, once logged in - to use any features in the other than looking at balances makes you re-input all of login information - it is not convenient - an added security measure perhaps but I don't like it.
2 people found this review helpful

Shawn B
This is one of the worst apps I've had to use. I check my accounts daily, sometimes multiple times a day. Just about every time I try to login I get "user authentication required" forcing me to setup the app in it's entirety as if it was a new install. My username doesn't get saved, and my biometrics login won't function. I had this exact problem last year, it got solved with an update, and since the early November update, the problems came back! If need be, outsource the app development!
5 people found this review helpful

A Google user
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So far, you added extra steps to see our details. You haven't changed the way you reflect activity. For instance, you take money out of my account to send a bill pay transaction, but it is not reflected in my account for two days. That's wrong! If I schedule a payment to start on Monday and you send it on Monday, that amount should be deducted from my balance on Monday! Also, my detail transactions no longer show a running balance. Not only a bad app, it's a bad system upgrade!
17 people found this review helpful