Community Trust Bank

4.6
1.39K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Start banking wherever you are with CTBI Mobile for Android! Available to all Community Trust Bank online banking customers, CTBI Mobile allows you to check balances, make transfers, pay bills and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, CTBI Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Pay Bills
- Easily pay bills anytime.
Updated on
Apr 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Files and docs, Contacts, and App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
1.35K reviews
Samantha L Morgan
March 2, 2023
Always resets itself and I have to constantly uninstall in the app and the install it again. Go through the dull process of user name, etc. It constantly gives me error codes, glitches or whatever you want to call them. They Only reason I keep the dang app is to be able to check my balance and transactions from time to time. Major bugs and issues need to be fixed in this app!
25 people found this review helpful
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Michaela Evans Roark
March 24, 2023
App crashes constantly. I have to delete and re-download every other week to get it to work at all. Error messages all the time. Whenever I set up a pin or a finger print sign in, it works for a few days, but then it makes me log in with the full username and password again until I Uninstall and re-download the app. It's the worst app I have ever used and it's a shame that it's what keeps track of my money.
23 people found this review helpful
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Whitney
June 2, 2023
The most aggravating app I've ever had. It constantly erases my info and I can't just log in like any other app. It erases my sign in info and I have to re renroll all over again. Also, when it actually does save my info, it doesn't log me in with the fingerprint scanner but about a week then that stops working too. And I've had 3 different phones it has done this with so it doesn't matter if it's iPhone or Android it never works.
9 people found this review helpful
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What’s new

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.

App support

Phone number
+17702098045
About the developer
Community Trust Bancorp, Inc.
Customer.Support@ctbi.com
346 N Mayo Trl Pikeville, KY 41501 United States
+1 866-899-3181