
Eddie Torres Jr
- Flag inappropriate
- Show review history
The new version is so much better. Wish face unlock was available, but fingerprint works very well. Just need to make adding to Google Wallet simpler, I've tried and even spoken with customer service and I still can't get my debit card into wallet.
Dedham Savings
January 9, 2026
Hi Eddie,
Thank you for letting us know about your issue. A member of our Contact Center was able to reach out to you, and you let us know your issue is resolved, which we’re happy to hear. If you need assistance in the future, please email us at yourbankcenter@dedhamsavings.com and thank you for choosing Dedham Savings!

Chris Huntoon
Lots of errors. I've gotten no response from tech support in over 24 hours. Fixed, bad requests, error myself by Uninstall reinstalling, but then couldn't sign in.. needed to register .. but my phone number was already in use .. made up a phone number, so I finally got access to my account nearly 2 days later .. but now worry have a made up numer on my account. I do like dedham savings, first use of app, not a fan of the app.
Dedham Savings
February 27, 2023
Hi Chris, We’re sorry to hear about your experience with our app. Someone from our Contact Center will reach out to assist you, and please feel free to reach out to yourbankcenter@dedhamsavings.com if you need further assistance.

Greg
Not once have I been able to use this app. Won't let me log in, won't send my phone a security code, even the website crashes every time I go to enter my password in. Had this problem 5 years ago the last time I tried online banking. Frustrating to say the least. Asking for an app that works is not alot to ask for.
1 person found this review helpful
Dedham Savings
October 12, 2021
Hi Greg,
We’re so sorry to hear about your experience. Both the mobile app and the website are functioning normally. We’re happy to assist you with troubleshooting. Please reach out to yourbankcenter@dedhamsavings.com and we’ll get you up and running quickly!