A Google user
I login it, Everytime it asks for additional security questions, most of which don't apply to me, if I get past that, it asks me to enroll in Mobile banking by entering my phone number, I enter it, it tells me I'm already enrolled & won't let me go past that. Completely useless & it's been like that for over a year!!!! Been trying to login at least once weekly for over a year but I'm done trying, deleting your stupid app! It's just a waste of space. Contacted bank once & they had no idea.
7 people found this review helpful
Nicole Volkomer
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UPDATE 1 year later and a new phone and this is still an issue. I have to authenticate every time and even though I'm set up for biometrics my fingerprint never works. Just not good! ORIGINAL I have to uninstall and reinstall this app like once a week. The fingerprint works like one or twice and I constantly have to authenticate. Then I start getting network busy error so have to start over. Terrible experience but when it works it's great.
13 people found this review helpful
The Fey Queen Mini
I get a constant network error and can't use the app anymore now. Not that it makes much difference since the app barely worked as it was. Fingerprint sign on is an option but doesn't work anymore, notifications come either late or repeat for days, I constantly have to enter security questions that I didn't select that sometimes tell me I'm wrong, oh and it asks for my phone number to enroll nearly every time. Only good for quickly seeing my balance and last few transactions.
20 people found this review helpful