- Flag inappropriate
- Show review history
Very sensitive to focus. Will reject if even slightly out of focus. Other banks use system that automatically takes the picture when it senses the check is in focus. Software is still tricky and seems to change often without notice. The tech support is great but I have trouble reaching them.
2 people found this review helpful
Logging in is a nightmare, at least with my keyboard! The Company and User IDs are on separate pages, and my keyboard converts back to alpha after each number I type. Entering deposits is also a PITA. There are too many "continue"s, and no defaults (like which bank account), so if you're depositing multiple checks it's really time consuming! I counted once - 11 clicks per deposit. I had 16 checks, so that was 176 clicks! Two simple things could have saved me 75 clicks!
3 people found this review helpful