Edit: The update does address many if my issues. The Calendar starts each day at 12AM so I can't see my appointments when I first start it up. This wouldn't be quite so irritating if not for the fact that it has to download the appointments every time you want to see them. This is not a fast process. Like most things in this app this process is very slow. Usually while the appointments are downloading it becomes unresponsive and won't let you scroll down to look at the appointments scheduled when normal people are doing business. However, if you try and touch the screen to scroll down the app thinks you want to put something on the schedule at midnight and goes to a scheduling screen. Did I mention it's painfully slow? I've had to stand ackwardly for several minutes in front of a customer making invoices. On two occasions I made an invoice, got it signed and by the time I was out the door I realized it had completely disappeared and I had to make a new one in the truck with no signature. It also forgets my login information on a regular basis meaning something I'm just trying to peak at becomes a headache to view. I find myself going back to the Classic mHD app quite often.
1. Calendar is constantly having issues. The schedule is changed on the website and it doesn't refresh in the mobile app. Technicians will refresh the calendar several times and it still shows old appointments that have been moved to different days. 2. The My jobs tab also doesn't refresh. It lists jobs that are closed in the desktop version. The job status only refreshes after you open each individual job. 3. When a tech hits the Estimate or Invoice button it creates an estimate and invoice without a prompt asking if you would like to create an estimate or invoice. Technicians keep pushing the button by mistake and creating estimates and invoices. There should be a way to make this view only and not allow staff to do this.
Unable to get customer signatures since update. No patch in sight
Needs work. But, I'm happy to see you guys are actively updating functionality. Oh, please give us a month view on calendar.
Very expensive app there's so many other apps that offer much more for Less
Love it but needs some updates
Capture customer signatures: Customer signatures can now be captured on all jobs, estimates or invoices within the mobile app.