Microbyte Admin

Microbyte Solutions

About this app

Microbyte Admin is the internal field management app for Microbyte Managed Services engineers.

Stay on top of your workload with quick access to support cases, customer details, EV charger monitoring, fleet and journey logging, and overtime and expense claims, all from your phone.

Features:
- View and manage support cases
- Access customer contacts, devices and network status
- Monitor and control EV chargers in real time
- Log vehicle journeys and mileage
- Submit and track overtime and expense claims
- Approve timesheets on the go

For Microbyte engineers only.

What’s new

Global search, find cases, customers and contacts instantly
Knowledge Base access
Swipe left on a case to park/unpark
Customer logos and photo galleries
NSO and change closure approvals
Case activity timeline (park, close, reassign etc.)

Bug Fixes
Fixed notification content showing HTML code
Fixed My Cases count
Fixed tapping notifications not opening the correct screen
Fixed Android re-authentication after minimising
Fixed park times showing 1 hour out
Fixed timestamps not showing in UK time