Microbyte Admin

Microbyte Solutions

About this app

Microbyte Admin is the internal field management app for Microbyte Managed Services engineers.

Stay on top of your workload with quick access to support cases, customer details, EV charger monitoring, fleet and journey logging, and overtime and expense claims, all from your phone.

Features:
- View and manage support cases
- Access customer contacts, devices and network status
- Monitor and control EV chargers in real time
- Log vehicle journeys and mileage
- Submit and track overtime and expense claims
- Approve timesheets on the go

For Microbyte engineers only.

What’s new

Task Templates now available on cases — tap Tasks to view and tick off items. Case header shows the case number, SLA and status at a glance.
Spark notes now show in full. Notification taps navigate directly to the relevant case. Push notifications include the case title. Journey log
form now works correctly on both iOS and Android. Swipe left on a case to park it. Knowledge Base access added.