IKM PRO PLUS

MICZELENERGY

About this app

**IKM PRO PLUS - A Comprehensive Solution for Digital Customer Satisfaction Surveys**

DEFAULT PASSWORD; admin123

Improve the quality of your agency or unit's service with IKM PRO PLUS, a digital-based Customer Satisfaction Index (IKM) survey application designed for ease and accuracy. Get customer satisfaction data instantly and visualize the results with interactive, easy-to-understand reports.

**IKM PRO PLUS Key Features:**

* Interactive Digital Surveys:** An intuitive and engaging polling interface allows respondents to easily provide feedback with the touch of an icon.
* Full Appearance Customization:**
* Visual Identity:** Upload your agency logo (left & right), title image, and agency/unit name text.
* Background:** Customize the app's appearance with an uploadable main background image and menu.
* **Flexible Layout:** Dynamically adjust the size of important elements such as the logo, title, poll icon, spacing, and font size using the handy layout editor.
* **Automatic IKM Calculation:** The system will automatically calculate the IKM score based on the assessment weighting and display the service quality (Excellent, Good, Poor, Poor) in real-time.
* **Complete Reporting Dashboard:**
* **Cumulative Summary:** View the total votes for each satisfaction category (Very Satisfied, Satisfied, Unsatisfied).
* **Interactive Charts:** Visualize polling data in pie charts for cumulative totals and monthly votes, making it easy to analyze trends.
* **Detailed Daily Chart:** Monitor daily vote recaps for each satisfaction category, complete with daily totals.
* **Date Filter:** Filter report data by specific date ranges for more specific analysis.
* **Easy Data Export:** Download your survey report in Excel (.xlsx) format for further analysis or documentation purposes.
* **Direct Print Feature:** Print dashboard reports directly from the app (compatible Android devices only).
* **Running Text:** Display important messages or information at the bottom of the main screen, customizable at any time.
* **Password Management:** Protect access to the dashboard and settings with a password reset feature (DEFAULT PASSWORD: admin123).
* **Data Reset:** Option to reset all cumulative and daily polling data if needed.
* **Sound & Haptic Effects:** Provides a better interactive experience with a "Thank You" sound effect and a light vibration when the button is touched (can be disabled).
* **Developer Information:** Quick access to developer contact information via the WhatsApp button. We are ready to provide free assistance if you encounter any problems.
IKM PRO PLUS is designed for government agencies, public services, or any business looking to efficiently measure and improve customer satisfaction. With a clean interface, comprehensive features, and ease of use, IKM PRO PLUS is the best investment for your service's digital transformation.

**Download IKM PRO PLUS now and start measuring your customer satisfaction the smarter way!**

What’s new

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