Midco My Account

Midco

About this app

Control your Midco account right from your phone. With the Midco My Account app, you can:

• View your statement and pay your bill.


• Manage your account details, users and profile.


• Get important account notifications.


• Explore your current service plans and equipment.


• Troubleshoot or reboot your equipment.


• Reset your password and security PIN.


• Manage your auto pay and paperless billing settings.


• See current service outage updates.


• Manage appointments and add upcoming appointments to your calendar.


• Access troubleshooting tips.


• And more!

Just download the app and log in with your My Account information to get started.

- Streamlined navigation. Intuitive design.
Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information.

- Quick customer support.
Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call.

- Appointment scheduling.
When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments.

- More accurate outage updates.
If we detect a Midco service outage in your area, it will appear on your main dashboard.

Have questions or need support? Reach out at Midco.com/Contact.

Ratings and reviews

I was able to log in right away and did not get stuck on the purple screen like the other reviews say. My only complaint is that they've highly raised my rate for internet two months in a row now and I can't afford it anymore (if they raise it the same amount next month, it will have doubled!), but the app doesn't have a "cancel service" button. But of course it doesn't, because they want our money. I'll just take my modem back into the shop down the street and tell them I don't want it anymore.

Why have an app if it can't allow us to manage our bill and post payments? LOL this single most useful and important feature isn't here and instead links us to the website version and makes us log in a second time are you kidding me? I don't care what other things the app does, paying our bill is what most people would use it for. What a joke.

horrible! nothing works. live chat. nope fails. limited info. worst of all try to download a statement. failed file corrupted! this is absolute junk!!!! just delete it!!

What’s new

Minor feature enhancements and bug fixes.