appWash by Miele

Miele Operations & Payment Solutions GmbH

About this app

Doing laundry with appWash has never been easier! Book a washing machine or tumble dryer online with just a few clicks and pay cashless.
Check at any time and from anywhere whether a machine is free and save yourself the waiting time or plan your next wash in advance by reserving a machine for the next few days.
Top up your credit via the many available payment providers and you're ready to go!

And have you had enough of doing laundry? No problem!
You can withdraw all your remaining credit at any time.

If you have any questions or problems, you can contact our support team 24/7. Simply send us a message via the in-app chat.

Who is behind appWash? We are a 100% subsidiary of Miele, born from the idea of following digital trends and making our customers' work processes easier. Together with Miele Professional products, we offer innovation and quality from a single source.

Ratings and reviews

I encountered an issue where I was unable to top up due to a "server error". The real reason was because there was an update i hadn't installed. nowhere in the app did it tell me this. Change your error messages guys. Another problem is that you can only top up in increments of 5 euro while it costs 3 euro per wash, meaning you will inevitably have some change left over. And if the wifi goes down, you just gotta wear stinky clothes. Don't you just love the internet of things?

Works fine for me. However, a few simple changes would make it a lot easier to use. For example, why do the timers of in-use machines count up instead of down? When it counts down I can actually see when mine is done and when another machine will become available. It doesn't save me as much time if I have to keep checking the app. Maybe a notification for when a new machine is available would also be nice.

Works sometimes. But sometimes servers are down and client support gaslights you that it's working. Overall expensive, especially with rising prices and poor maintaining of machines. If this wouldn't be mandatory to use machines, I wouldn't use this app. Also, after update UI is better, but still has errors and poor user experience, ridiculous especially since it's an app with 2 features - pay and activate.