The Mikimaru Resident App is an application that allows residents of apartments and rental properties to check and consult about housing-related information and procedures from their smartphones.
You can check your resident information such as property name and room number, notices from the management company, inspection and maintenance schedules, contract information, and billing information all in one app. If you have a problem, you can search for frequently asked questions in the FAQ, and if you can't find a solution, you can consult the management office via chat. You can also attach photos and videos to convey the situation, which is useful for sharing equipment malfunctions and other matters.
Main Features
* Check property information, room information, and contact information for your current occupancy
* Check important notices, inspection, construction, and maintenance schedules
* FAQ search and chat consultation with the management office
* Check contract information, contract documents, billing information, and payment status
* eKYC procedure by taking photos and uploading identity verification documents
* Account settings such as profile, notifications, and password
An account provided by the management company or operator is required to use this service. The information displayed and the functions available may vary depending on the contract details, building, and management company settings.