Miles: Smarter, Safer Driving

Miles Labs

About this app

Miles turns the car you already own into a connected car for the whole family. Plug the Miles Plug into your car's diagnostics port, and the Miles app shows where the car is, how it's running, and what it needs, in plain English.

WHAT MILES DOES
• See every drive: real-time location, trip history, and arrival alerts, so you know everyone made it.
• Understand your car: Miles turns the check-engine light and mechanic-speak into plain English and flags problems before they become repairs.
• Ask Miles: the in-app assistant answers questions about your specific vehicle, from what a warning means to when service is due.
• Keep it all in one place: store service records and receipts in your Digital Glovebox and get reminders before maintenance is due.
• Stay connected without a phone in the car: the Miles Plug has its own GPS and cellular connection.

BUILT FOR FAMILIES
Everyone on the account sees the same trips, the same map, and the same vehicle health. No hidden modes. Each person sets their own alerts to be notified about what is important to them. Miles asks for parental consent for drivers under 18.

HELP WHEN IT MATTERS
If Miles detects a serious crash, it alerts your family and connects to the 24/7 monitoring center staffed by trained specialists, who check on the driver and dispatch emergency services if help is needed, even when no one can reach a phone. Roadside assistance covers jump starts, fuel delivery, tire changes, lockouts, and towing, dispatched to your location by a nationwide service network.

HOW IT WORKS
Setup takes about five minutes. Download the app, connect Miles Plug to your car's OBD-II port (usually under the dash), and drive. No wires and no tools.

The Miles Plug has its own GPS and cellular connection, so it works even without a phone in the car. With your permission, the Miles app can connect to your Plug over Bluetooth in the background to supplement the Plug's GPS and deliver faster, more real-time updates. An ongoing notification shows when Miles is watching for your Plug or recording a drive.

THE PLUG AND YOUR MEMBERSHIP
The Miles app is free to download and requires a Miles Guard Membership and the Miles Plug, a small device sold separately at mileslabs.com.

Your Miles Guard Membership is a connected vehicle service. It provides the cellular data service that keeps your Plug online, 24/7 crash monitoring by trained specialists, and nationwide roadside assistance dispatched to wherever your car is. Membership is purchased and managed at mileslabs.com.

Miles works with most cars 2008 and newer. Check yours with the compatibility checker at mileslabs.com.

PRIVACY FIRST
Your data belongs to your family. The Miles Plug has no microphone and no camera. Miles never sells your data and shares it only with your explicit permission.

Every car smarter. Every car safer. Learn more at mileslabs.com.

What’s new

Welcome to Miles!

This is our first general app release. Please note the Miles App is designed to pair with a Miles Plug and Miles Guard membership. For more details and support information please visit mileslabs.com