A Google user
This app was perfect - when it worked. For the past several months it won't do anything. I open it up, touch the screen for "instant balance" and nothing happens. I touch the block for "user ID", "password" - anything - and nothing happens. I have deleted & re-installed the app many times but it's not corrected. Luckily you can open up a browser and use the mobile site but the app should work. This is the only app I have this issue with.
13 people found this review helpful
Matthew Goguen
I absolutely hate this app, every month or so I have to change my password but I can't use a previous password so I have to keep coming up with new annoying passwords that I can't remember or keep track of. I only need this stupid app for my car payment it's getting to the point where I'm considering refinancing somewhere else just because of this app.
6 people found this review helpful
Laura Plante
App absolutely will not work. Previously I could login to see my balance but still couldn't pay anything. Now I only get the login screen and it just freezes immediately. Can't login or even attempt login. Overall I find MCU very inconvenient and will be reevaluating my car loan with a different lender.
7 people found this review helpful