MindZap

Mind3 Tecnologia

About this app

MindZap brings your company's customer service to mobile phones. Serve your customers on WhatsApp, Instagram, and Facebook all in one place, with your entire team and artificial intelligence—wherever you are.

MindZap is the app for the MindZap omnichannel multi-service platform. Multiple agents operate from the same number, each with their own login and queue, without clutter and without losing customers.

WHY USE MINDZAP?

• All channels in one inbox: WhatsApp, Instagram, and Facebook Messenger together, without switching apps.

• Your team on the same number: 10, 20, 50 agents serving simultaneously, each with their own conversation.

• Serve from anywhere: respond to customers on your mobile phone, in real time, even outside the office.

• No customer left unanswered: everything organized by department and service queue.

MAIN APP FEATURES

• Real-time conversations, with instant message updates.

• Push notifications for each new message, so you can respond instantly.

• Sending photos, videos, audio, documents, and location.

• Voice messages: record and send audio directly through the app.

• Service organized by sector, queue, and status (open, pending, closed).

• Contacts and complete history of each client always at hand.

• Quick responses to expedite service.

• Secure login with biometrics (Face ID / fingerprint).

• Light and dark mode.

ARTIFICIAL INTELLIGENCE (M.IA)

M.IA is MindZap's artificial intelligence. It automatically answers calls, qualifies leads, responds to questions, and directs the customer to the right agent — 24 hours a day, with your company's tone and knowledge. You can track everything directly through the app.

WHO IS IT FOR?

If your company uses WhatsApp or social media, MindZap is for you: clinics, e-commerce businesses, real estate agencies, offices, agencies, schools, restaurants, dealerships, industries, and much more.

OFFICIAL-LEVEL WHATSAPP

MindZap is a Meta-verified Technology Provider. Connect your number via the official WhatsApp API and enjoy total stability, approved templates, and professional-level WhatsApp for your company. Connection via QR Code is also possible.

HOW TO GET STARTED

Account creation and plan subscription are done on our website (app.mindtres.com), with 7 free days, no credit card required, and no commitment. After creating your account, simply log in to the app and start providing services from your mobile phone.

Transform your customer service. Download MindZap and bring your company's WhatsApp, Instagram, and Facebook to the palm of your hand.

What’s new

Novidades da 1.1.0:
• Nova tela de Início com a M.ia — um resumo da sua operação assim que você abre o app.
• Novos menus em Ajustes: Tags, Respostas rápidas e M.ia (seus agentes de IA).
• Badge no ícone do app com o número de mensagens não lidas nos atendimentos abertos.
• Links nas conversas agora são clicáveis e mostram prévia (imagem, título e site).
• A aba "Perfil" virou "Ajustes".
• Diversas correções e melhorias de estabilidade.